FAQs

 Frequently Asked Questions

🚚 Shipping & Delivery

How long does shipping take? Standard shipping takes 5–8 business days. UPS shipping may take 2–14 business days depending on your location.

Do you ship discreetly? Absolutely. All orders are shipped in plain, nondescript envelopes or boxes with no store name, brand, or product description on the outside. Your privacy is our priority.

Do you ship internationally? We currently only ship within the United States.

📦 Returns & Exchanges

What is your return policy? All sales are final due to the sensitive nature of our products. If your item arrives damaged or defective, contact us within 30 days of receipt for an exact exchange.

Do I have to pay sales tax? Orders shipped to California addresses are subject to sales tax. All out-of-state orders are tax-free.

📏 Sizing

What sizes do you carry? Our lingerie and bodystockings are available in One Size and Queen Size. One Size typically fits sizes S–L, and Queen Size fits XL–3X. We recommend checking individual product pages for specific measurements.

How do I find my size? Refer to the size guide on each product page for measurements. When in between sizes, we recommend sizing up for the most comfortable fit.

🧴 Product Materials & Care

What materials are your products made from? Our products are made from a variety of materials including nylon, spandex, lace, and mesh. Specific material details are listed on each product page.

Are your products body-safe? Yes. All products sold on Adult Toy Closet meet safety standards. For intimate accessories, we carry body-safe materials. Check individual product listings for material details.

How do I care for my lingerie and bodystockings?

  • Hand wash in cold water with a gentle detergent
  • Do not wring or twist — gently press out excess water
  • Lay flat or hang to dry; avoid machine drying
  • Do not bleach or iron delicate fabrics

💳 Payment

What payment methods do you accept? We accept all major credit cards through PayPal.

⚖️ Legal

Is there an age requirement? Yes. This site is intended for individuals 18 years of age or older, or of legal age to view adult content in your jurisdiction. By accessing adulttoycloset.com, you confirm you meet this requirement. All models appearing on this site are 18+. This site is compliant with 18 USC 2257.